Tag: Cloud Operations

IT companies and consulting firms are on a relentless quest to stay innovative in a rapidly evolving digital world. Industries worldwide are embracing the digital landscape, using AI to help transform their operations and adapt to new challenges.

Digital transformation integrates digital technologies into all operational areas, streamlining processes, enhancing customer interactions, fostering a forward-thinking work culture, and improving overall strategic planning. By embracing digital transformation, companies have the potential to save money while maximizing efficiency.

A Grim Reality: Economic Challenges and Layoffs

In response to economic challenges, including significant layoffs in the tech sector, companies must innovate and adapt swiftly. Digital transformation, especially through AI, provides a lifeline.

In 2023, 1,186 tech companies laid off 262,682 employees and this year alone, 168 tech companies have laid off 42,324 employees. Major consulting firms are also at risk. This is forcing them to stay ahead of the curve and innovate before it is too late.

Why Digital Transformation Matters

Digital transformation, especially when incorporating AI, can be a strategic solution for the challenges in the tech sphere. Imagine this: a mid-sized IT company experiencing fast-declining revenues and an increase in operational costs integrates AI into its workflow. AI acts as a catalyst to streamline processes and reduce manual errors while freeing up time for employees to focus on more strategic tasks. This results in increased productivity, efficiency and profitability. This is what companies need to stay ahead of competition.

By 2027, AI tools are expected to be used for digital transformation to cut process costs in half and reduce modernization expenses by 70%.

But despite its potential, digital transformation is much more difficult for companies to adopt than it seems. Only 35% of businesses have successfully adopted digital transformation efforts which highlights a pressing issue: many organizations are not fully prepared to embrace digital change and integration.

Digital transformation is the future of business. By embracing it now, companies can turn challenges into growth opportunities and thrive in the evolving digital landscape. IT companies looking to protect and evolve their operations can rely on this approach to ultimately tackle economic challenges and layoffs. By investing in skill building, promoting innovation and planning accordingly, organizations can turn the challenges they face to opportunities of growth. While adopting digital transformation strategies may be difficult now, it is the future of business. Companies who embrace it can thrive in the evolving digital landscape.

To Know More, Read Full Article @ https://ai-techpark.com/ai-drives-digital-evolution/

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Murali, Could you begin by providing us with an introduction and detailing your career trajectory as the Senior Vice President, Engineering at Skillsoft?

I joined Skillsoft in 2016 as the VP of engineering after a career spanning over two decades at IBM, where I led the build out of large-scale enterprise solutions and innovative software products. 2016 was an exciting time to join Skillsoft as the learning industry was undergoing major disruption. To stay competitive, Skillsoft was in the process of building an innovative, AI-driven learning platform called Percipio. With the support of a new leadership team, we were able to build the platform from the ground up and bring it to market within a year.  

The project involved not only building a new product but changing the culture and operations of our technology team, including the launch of a new tech stack built on the AWS public cloud infrastructure. Over the past years, we have grown the product family and organization to include new products and services, and in the process, took ownership to transform the cloud operations organization.

We managed to modernize how we build, deploy, and support our products in the cloud through continuous integration and deployment to deliver new capabilities to the market at lightning speed while maintaining a highly secure, resilient, and performant learning platform that serves millions of learners.

Over the years, we built a strong culture of innovation within our engineering team, which is one of the most exciting parts of my job today. Every quarter, we do an innovation sprint, where team members organically produce ideas to advance platform capabilities. Our philosophy is to establish a grassroots mindset to produce innovative ideas that solve our customers’ business problems and improve experiences for our learners. Many of our AI and machine learning innovations have come out of this process, helping to make our platform smarter and our learning experiences more personalized.  

Can you provide a brief introduction to CAISY (Conversation AI Simulator) and its role in Skillsoft’s offerings?

CAISY, which is an AI-based conversation simulator that helps learners build business and leadership skills, was born out of one of our innovation sprints. The original idea was implemented on a simple terminal text-based interface using GPT 3.5, though we saw the power of the concept and decided to progress it to be customer-facing. Skillsoft launched CAISY out of beta in September using generative AI and GPT 4, to help learners practice and role model various business conversations. While Skillsoft has extensive learning content on how business, management, and leadership conversations should be handled, learners can now practice and apply these skills in real time. Developments in generative AI allow us to leverage our knowledge and expertise in this area while providing a hands-on environment for our learners, so that they can practice conversational skills in a safe and secure zone before implementing them in the real world.

To Know More, Read Full Interview @ https://ai-techpark.com/ai-tech-interview-with-murali-sastry/ 

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