Tag: Customer Experience

Hyper-automation is a new term for technology and other industries where automation is needed. According to Gartner, hyper-automation is one of the most trending technologies that will greatly impact the next few decades. The motive of hyper-automation is to cancel out the repetitive tasks and make the whole task automatic by creating bots to perform them. These tasks will be performed with the combination of robotic process automation (RPA) and other advanced technologies like artificial intelligence (AI). In this article, we will understand the key benefits and best practices of hyper-automation. We will also get a glimpse of how it will help the manager + title achieve organizational goals.

1. The Best Practices of Hyper-automation in Business

Hyper-automation is crucial to empowering businesses through digital transformation to build fluidity in organizations that are capable of adapting rapidly to change. With the increase in competition in the business world, hyper-automation needs to be understood and analyzed properly. Here are 8 tactical points that will lay a good foundation for strategizing hyper-automation:

1.1 Creating a Strategy

When implementing hyper-automation, C-suite levels should understand what kind of strategy or which department needs this approach. Thus, a well-thought-out plan is needed to start somewhere.

1.2. Building the Right Team

To run the hyper-automation approach, a team with an accurate set is needed. The team should consist of manager-level data experts and analysts for their expertise in technical and strategic knowledge.

1.3. Everything Needs to Be Documented

Right from the start, the whole process of implementing hyper-automation, from each progress to any improvements after using the approach, needs to be documented for future reference.

1.4. Conduct an Audit

Managers need to understand the current level of digital transformation in their business and identify the processes that still need to be automated. This audit generally contains KPIs and data collection, which will help in decision-making and creating a plan for the future.

1.5. Setting a Suitable Tech Stack

To get suitable technology tools in place, C-suites from the technology profession need to focus on varieties of real-time data to provide accessibility from different sources, such as data warehouses, structured data, and data analysts.

1.6. Executing Hyper-automation Strategies

Start collecting data and creating a data quality for establishing it in the data warehouse.

Establishing automated notifications across different departments in the organization so that stakeholders can be alerted about any issues that can be addressed.

Implementing AI and ML models and training them according to continuous improvement in the business.

To Know More, Read Full Article @ https://ai-techpark.com/hyper-automation-in-business-process/ 

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Hyper-automation is a new term for technology and other industries where automation is needed. According to Gartner, hyper-automation is one of the most trending technologies that will greatly impact the next few decades. The motive of hyper-automation is to cancel out the repetitive tasks and make the whole task automatic by creating bots to perform them. These tasks will be performed with the combination of robotic process automation (RPA) and other advanced technologies like artificial intelligence (AI). In this article, we will understand the key benefits and best practices of hyper-automation. We will also get a glimpse of how it will help the manager + title achieve organizational goals.

1. The Best Practices of Hyper-automation in Business

Hyper-automation is crucial to empowering businesses through digital transformation to build fluidity in organizations that are capable of adapting rapidly to change. With the increase in competition in the business world, hyper-automation needs to be understood and analyzed properly. Here are 8 tactical points that will lay a good foundation for strategizing hyper-automation:

1.1 Creating a Strategy

When implementing hyper-automation, C-suite levels should understand what kind of strategy or which department needs this approach. Thus, a well-thought-out plan is needed to start somewhere.

1.2. Building the Right Team

To run the hyper-automation approach, a team with an accurate set is needed. The team should consist of manager-level data experts and analysts for their expertise in technical and strategic knowledge.

1.3. Everything Needs to Be Documented

Right from the start, the whole process of implementing hyper-automation, from each progress to any improvements after using the approach, needs to be documented for future reference.

1.4. Conduct an Audit

Managers need to understand the current level of digital transformation in their business and identify the processes that still need to be automated. This audit generally contains KPIs and data collection, which will help in decision-making and creating a plan for the future.

1.5. Setting a Suitable Tech Stack

To get suitable technology tools in place, C-suites from the technology profession need to focus on varieties of real-time data to provide accessibility from different sources, such as data warehouses, structured data, and data analysts.

1.6. Executing Hyper-automation Strategies

Start collecting data and creating a data quality for establishing it in the data warehouse.

Establishing automated notifications across different departments in the organization so that stakeholders can be alerted about any issues that can be addressed.

Implementing AI and ML models and training them according to continuous improvement in the business.

To Know More, Read Full Article @ https://ai-techpark.com/hyper-automation-in-business-process/ 

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What is ACI

In today’s rapidly evolving business landscape, the Banking, Financial Services, and Insurance (BFSI) sector is at the forefront of digital transformation. To succeed in this dynamic environment, industry leaders, executives, and decision-makers must not only recognize the challenges but also harness the opportunities presented by technology. This article is a comprehensive exploration of how Robotic Process Automation (RPA) and Artificial Intelligence (AI) provide strategic solutions to address these challenges, foster innovation, and drive growth within the BFSI sector.

Before delving into their applications, let’s establish a clear understanding of RPA and AI. RPA utilizes software robots to automate repetitive tasks, while AI leverages machine learning and data analytics to replicate human intelligence. In BFSI, these technologies have the potential to reshape the way business is conducted.

Navigating Contemporary Challenges in BFSI

Before embarking on the journey of RPA and AI implementation, it’s crucial to acknowledge the pre-implementation challenges. Data security and regulatory compliance are critical in the financial services industry. Protecting sensitive customer data while adhering to strict industry regulations presents a complex puzzle. Furthermore, upskilling the workforce to adapt to these transformative technologies is a challenge that cannot be underestimated by CFOs, COOs, and industry professionals.

Potential of RPA and AI in BFSI:

RPA holds the power to streamline BFSI operations by automating laborious tasks such as data entry, transaction processing, and report generation. This not only reduces errors but also significantly improves operational efficiency. In parallel, AI ushers in a new era of data-driven decision-making within the sector. AI can predict market trends, detect fraudulent activities in real-time, and offer highly personalized product recommendations to customers. These capabilities lead to better customer experiences and more informed strategic decisions.

Solutions for Post-Implementation Challenges:

BFSI is an industry where every decision counts, embracing technology has become synonymous with staying competitive and relevant. As seasoned COOs, CFOs, banking professionals, and industry leaders, it is important to understand that the transformative power of Robotic Process Automation (RPA) and Artificial Intelligence (AI) can’t be ignored. While the potential of RPA and AI in BFSI is clear, the path to realizing these benefits can be laden with challenges. In this context, we present a strategic roadmap, tailored to your discerning vision, to address solutions to post-implementation challenges.

To Know More, Read Full Article @ https://ai-techpark.com/bsfi-rpa-and-ai/ 

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